Refund Policy

1. Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible for a return or refund subject to the terms outlined in this policy.

2. Return Timeframe

To be eligible for a return, your item must be unused and in the same condition that you received it. Returns must be requested within 30 days of the original purchase date.

3. Return Process

To initiate a return, please contact us using one of the contact methods provided below. You will need to provide:

• Your order number or purchase confirmation
• Reason for return
• Your contact information

Once your return request is approved, we will provide you with return instructions and a return authorization number.

4. Refund Processing

After we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.

5. Non-Refundable Items

The following items are not eligible for return or refund:

• Items that have been opened or used
• Items damaged due to misuse or negligence
• Items returned without original packaging
• Items returned after the 30-day return period

6. Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error or a defective product. Return shipping costs are the responsibility of the customer unless otherwise specified.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

8. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. If you've done all of this and you still have not received your refund, please contact us.

9. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us to arrange an exchange.

10. Google Ads Policy Compliance

Our refund policy complies with Google Ads requirements for dietary supplement businesses. We maintain transparent return and refund practices that align with advertising platform standards:

• Clear return and refund terms are disclosed to customers
• We honor all refund requests that meet our policy criteria
• Our refund process complies with consumer protection regulations
• We maintain accurate records of all transactions and refunds

This policy applies to customers in the United States and complies with applicable federal and state consumer protection laws.

11. Geographic Scope

This Refund Policy applies to purchases made through our website by customers in the United States. Our business operates from Atlanta, Georgia, United States, and we primarily serve customers within the United States.

International customers should verify return and refund policies applicable to their jurisdiction before making a purchase.

12. Contact Information

For questions about returns or refunds, please contact us: